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17 May, 2022 / by XPG Product Marketing

Q: How to connect XPG ALPHA to PRIME software?

A: After downloading and installing the software, connect the mouse to the PC to begin customization with XPG PRIME software.

Q: What are the customization options on PRIME software?

A: XPG PRIME software offers 3 main functions: to set up Lighting and Performance.

  • Users can quickly change the lighting effect with presets, or advance to more detailed settings such as individual lighting sectors and brightness on the mouse.
  • In the Performance tab, the user can decide the number of DPI steps, and the sensitivity of each DPI step. Angle snap, debounce time, and polling rate are all available for users to customize.

Q: What are the functions of the DPI button?

A: On top of the mouse you can find a triangular button that can be used as a DPI button, but there are more:

  • Preset 6 DPI steps from 400, 800, 1600, 3200, 6400, and 16000 (max). When switching between each step, a different indicating color serves as a visual notification. And when connected to XPG PRIME software, the lowest DPI step can be adjusted to 100. The number of DPI steps can also be changed ranging from one to six, depending on your preference and gaming habit.

Q: How to detect and adjust PRIME-enable wireless devices in PRIME?

A: You can adjust and customize your PRIME-enable wireless devices with the software. Please note that PRIME requires 2.4GHz wireless or wired connectivity for detection.

XPG PRIME will not be able to communicate with your wireless device if you switch to Bluetooth mode. You can configure your devices using 2.4GHz wireless and wired connection first, then switch to Bluetooth mode. The settings are stored in your hardware and can be used in Bluetooth mode.